Privacy Policy
This Privacy Policy explains how Ramblersindia Outdoors (OPC) Pvt. Ltd. (“Ramblersindia", "Ramblers India", “we,” “us,” or “our”) collects, uses, discloses, and secures your personal information when you visit our Indian adventure website www.ramblersindia.com (the “Site”) or book and participate in our guided hiking, trekking, climbing, and camping activities (the “Services”). Your use of the Site or our Services signifies your agreement to this policy.
​
1. Applicable Legal Framework
We process personal data in accordance with:
-
The Digital Personal Data Protection Act, 2023 (DPDPA)
-
The Information Technology Act, 2000 (“IT Act”) and the SPDI Rules, 2011
-
Any other relevant Indian regulations and guidelines
​
2. Definitions
-
Personal Data
Information that directly or indirectly identifies you, such as name, email, phone number, or billing address. -
Sensitive Personal Data or Information (SPDI)
Health details, or any category you designate as sensitive. -
Data Principal
The individual to whom the personal data relates. -
Data Fiduciary
An entity that determines the purpose and means of processing personal data, in this case Ramblersindia.
3. Information We Collect
3.1 Data You Provide
-
Contact information (name, email, phone, address)
-
Booking and payment details
-
Emergency contacts and relevant health or fitness information
-
Profile content (photographs, skill level, adventure interests)
3.2 Data Collected Automatically
-
Log data (IP address, browser and device details, pages visited)
-
Referrer URLs and session timings
-
Analytics for Site performance and usage patterns
3.3 Cookies & Tracking Technologies
-
Session cookies for login maintenance
-
Preference cookies for language and display settings
-
Analytics cookies to measure Site functionality
-
Marketing cookies for personalized promotions (with consent)
4. Purposes & Legal Basis for Processing
We use your data to:
-
Operate, personalize, and improve our adventure Services
-
Process bookings, payments, and issue confirmations
-
Send event details, safety advisories, and last-minute updates
-
Deliver marketing communications only if you opt in
-
Comply with legal obligations under Indian law
-
Prevent fraud, troubleshoot technical issues, and monitor performance
5. Data Sharing & Disclosure
We may share your Personal Data with:
-
Service providers (payment gateways)
-
Insurance providers if you opt for insurance/ we took insurance for any event.
-
Emergency responders (medical or rescue teams) when required for safety
-
Legal and regulatory bodies to comply with lawful requests
We do not sell, rent, or trade your Personal Data to marketers or third parties for their own use.
6. International Data Transfers
Your information may be processed in India or in other countries where our service providers operate. Transfers are subject to appropriate safeguards and compliant with applicable law.
7. Data Security Measures
We implement reasonable organizational, technical, and physical safeguards—such as encryption, access controls, and firewalls—in line with the SPDI Rules to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission can be guaranteed completely secure.
8. Data Retention
We keep your information only as long as necessary to fulfil the purposes below or to meet legal, tax, or accounting requirements:​​​​​​​​
​
Data Category | Retention Period | Purpose |
---|---|---|
Cookies | Session / Persistent as specified | Site functionality and preferences |
Usage & Analytics Data | 12 months | Performance monitoring and reports |
Profile & Emergency Data | Until account deletion or event close | Service personalization and safety |
Booking & Payment Data | 5 years | Legal compliance and accounting |
9. Your Rights as a Data Principal
Under applicable Indian law, you may:
-
Access and obtain a copy of your Personal Data
-
Correct or update inaccurate or incomplete data
-
Request deletion of information we no longer need
-
Restrict or object to certain processing activities
-
Withdraw consent where processing is consent-based
-
Lodge a complaint with our Grievance Officer or a supervisory authority
To exercise any of these rights, contact us using the details in Section 12.
10. Grievance
For any concerns, please send an email to our team
Name: Team Ramblers
Email: hi@ramblersindia.com
We will acknowledge your grievance within 7 days and use our best efforts to resolve it within 30 days.
​
11. Changes to This Policy
We may update this Privacy Policy periodically. Revised versions will be posted on our Site with a new “Last updated” date. Your continued use of the Site or Services after changes indicates acceptance of the updated policy.
​
Corporate Event Privacy Policy
1. Introduction
This Privacy Policy applies to all corporate or custom events (“Events”) organized by Ramblers India. It explains how we collect, use, disclose, and safeguard personal data of:
-
Corporate clients and their representatives
-
Event participants and attendees
-
Third-party vendors, sponsors, or speakers
Engaging Ramblers India for a corporate event constitutes acceptance of the practices described herein.
2. Data We Collect
We may collect the following categories of personal data:
-
Contact details: name, company name, job title, email, phone number
-
Registration data: dietary preferences, medical conditions, emergency contacts
-
Payment information: billing address, bank transfer or payment-gateway details
-
Event media: photographs, videos, session recordings
-
Usage logs: attendance timestamps, session feedback, survey responses
3. How We Collect Data
-
Directly from you via registration forms, email, or WhatsApp
-
Through service providers such as payment gateways or event apps
-
Automatically via attendance systems and website analytics
4. Use of Your Data
We use personal data to:
-
Plan, organize, and execute the Event
-
Process invoices, payments, and refunds
-
Communicate logistics and updates
-
Ensure participant safety and address emergencies
-
Evaluate event success through surveys
-
Comply with legal and contractual obligations
5. Data Sharing & Disclosure
We may share personal data with:
-
Service providers: payment processors, venue staff, caterers, transportation partners
-
Technology partners: event-management platforms, survey tools, analytics providers
-
Legal or regulatory bodies: when required by law or court order
-
Subsidiaries or affiliates: for corporate reporting and audits
We do not sell or lease personal data to unaffiliated third parties.
6. Provision of Corporate Credentials
Upon request from an authorized corporate contact, we share our company registration documents and relevant certifications via email. This information is provided solely for the purpose of corporate due diligence and will not be posted publicly or shared with unauthorized parties.
7. Data Security
We implement industry-standard safeguards, including:
-
Encryption of data in transit (SSL/TLS) and at rest
-
Access controls and role-based permissions
-
Regular security audits and vulnerability assessments
-
Secure disposal of physical and digital records
8. Data Retention
-
Registration and payment records: retained for 5 years for tax and audit purposes
-
Media and feedback data: retained for 1 year to support improvements and marketing
-
After retention periods, data are securely deleted or anonymized
9. Your Rights
Under applicable law, you may:
-
Request access to your personal data
-
Ask for correction of inaccurate data
-
Request deletion or restriction of processing
-
Object to processing for marketing purposes
-
Withdraw consent at any time (where processing is consent-based)
To exercise these rights, contact our Privacy Officer (see Section 11).
10. Cross-Border Transfers
If data are processed or stored outside India, we ensure:
-
Adequate safeguards (e.g., standard contractual clauses)
-
Compliance with local data-protection laws
11. Policy Updates
We may revise this policy periodically. Changes will be:
-
Posted on our website’s corporate privacy page
-
Communicated to corporate clients via email
Please review this policy before each event engagement.
12. Contact Information
For questions or requests regarding this Privacy Policy, please reach out:
Ramblersindia Outdoors (OPC) Pvt. Ltd.
Email: hi@ramblersindia.com
Phone: +91 91374 25730
Ramblers India – Recruitment Privacy Policy
1. Purpose of Data Collection When you apply for a role with Ramblers India—whether as a trek leader, intern, volunteer, or contractor—we collect personal information to assess your suitability, communicate updates, and manage onboarding if selected.
2. What We Collect We may collect the following:
-
Name, contact details, and location
-
Resume, experience, certifications, and social media links
-
Health declarations (if relevant to outdoor roles)
-
Interview recordings or notes (with consent)
3. How We Use Your Data Your data is used solely for:
-
Screening and shortlisting applicants
-
Communicating interview schedules and outcomes
-
Verifying qualifications or references
-
Onboarding and internal documentation (if selected)
4. Data Sharing & Storage
-
We do not sell or share your data with third parties for marketing.
-
Data may be shared with internal team members or trusted partners involved in recruitment.
-
All data is stored securely and retained only as long as necessary for recruitment or legal compliance.
5. Consent & Opt-Out
-
By submitting your application, you consent to the collection and use of your data as outlined.
-
You may request access, correction, or deletion of your data at any time by emailinghi@ramblersindia.com.
6. Media & Testimonials
-
If you participate in interviews, testimonials, or training videos, we will request separate consent before using your image, voice, or story in public-facing content.