Question 1

How do we grade the treks?

Accepted Answer

We grade each trek using a comprehensive approach that considers:
Distance — total trail length
Elevation — maximum altitude and ascent/descent
Terrain & Trail — type of surface, technical difficulty, and obstacles
Season & Duration — weather conditions and time required to complete
This ensures we accurately assess the level of physical fitness and experience required, helping participants choose treks that match their comfort and ability.

Question 2

Why to choose Ramblers India?

Accepted Answer

Ramblers India is a registered outdoor adventure company delivering safe, high‑quality treks, tours, camps, and bespoke group experiences.
 What sets us apart:
Expert Leadership — Certified trek leaders with extensive outdoor experience
Rigorous Safety Standards — Every event is managed professionally and responsibly
Attentive Service — Participant‑focused approach for smooth, memorable journeys
Strong Customer Loyalty — Proven track record with a very high retention rate

With Ramblers India, you’re not just signing up for a trek,, you’re joining a trusted community of adventurers who value safety, quality, and authentic experiences.

Question 3

Can I join as a solo participant?

Accepted Answer

Absolutely! Many solo participants  including solo female participants confidently join our events, enjoy the adventure, and often build lasting friendships with like‑minded outdoor enthusiasts.

Question 4

What safety protocols do we follow in outdoors?

Accepted Answer

Safety is our highest priority. These protocols guide planning, equipment, leadership, and on‑trail decisions so every event is managed professionally and responsibly.
 Our commitment to safety means you can relax and enjoy your adventure, knowing that we have taken every precaution to ensure a safe and enjoyable experience.
Key Safety Practices:
Accurate disclaimer forms for participant readiness
Mandatory checklist items to ensure preparedness
Certified leaders providing clear briefings and enforcing safety measures
Reliable, industry‑standard equipment maintained for technical events to strict standards
Emergency readiness with first aid kits and response protocols
Respect for nature and wildlife — Leave No Trace principles
Respect for fellow participants, with zero tolerance for mischief or intoxication

Question 5

Why rappelling and climbing events with Ramblers India?

Accepted Answer

Certified Professionals: Our team is composed of certified experts with extensive outdoor adventure experience, ensuring safe and guided participation.
Technical Support: We partner with clubs and organizations to provide on‑site technical support with our own certified team & gear for rappelling events
High‑Quality Gear: Industry‑standard climbing equipment is supplied and maintained to strict safety standards.
Waterfall Rappelling Expertise: Proven experience in site assessment, rigging, and participant safety management for waterfall rappels.
We do our own setup at technical events like Kalakrai, Bhairavgad, Makadnaal, Katrabai Ghal, waterfall rappelling, etc.
Whether you need expert guidance or reliable gear, Ramblers India is equipped to deliver safe, professional, and memorable climbing and rappelling experiences.

Question 6

Important Guidelines to Follow

Accepted Answer

Disclaimer Form: Ensure your form is filled with accurate details before the event.
Checklist Items: Carry everything mentioned in the event checklist to be fully prepared.
Punctuality: Arrive on time at the reporting location to avoid delays for the group.
Briefing & Instructions: Follow the team’s briefing carefully to stay informed about the itinerary and safety protocols.
Respect Nature: Do not harm wildlife or plants; protect the natural environment.
Respect Participants: Value fellow participants and their experiences throughout the trek.
No Misconduct: Avoid mischief or intoxication to maintain a safe, positive atmosphere for all.

Question 7

What age groups usually join your events?

Accepted Answer

Our events attract a diverse mix of age groups — from young adults to seniors — all united by their passion for travel and adventure.
This creates a vibrant, inclusive atmosphere where:
Solo travelers feel welcome 
Couples enjoy shared experiences 
Groups of friends bond over adventure 
No matter your age or background, you’ll find a friendly community and the chance to create lasting memories with like‑minded explorers.

Question 8

Contact Number?

Accepted Answer

Reach us at +91 9137425730.
Our team will assist you with:
Event bookings 
Customized private tours/treks 
General inquiries & support about our events.

Question 9

Do you offer group discount

Accepted Answer

At Ramblers India, we strive to ensure that all our participants receive fair and equal treatment, regardless of group size. For this reason, we do not offer group discounts.
Our focus is on creating memorable, high‑quality experiences for every individual, and we believe that offering the same price to everyone aligns with our commitment to exceptional service.
Instead, we recommend exploring our Ramblers Rewards Loyalty Program, where you can earn points on bookings and redeem them as coupon codes for future events.

Question 10

Do you offer any concession, if we carry our own food, or bring our own tents?

Accepted Answer

The price remains the same for all participants. However, you are absolutely free to carry your own food and/or tents if you prefer.
This flexibility allows you to personalize your trek experience while still enjoying the full support and expertise of the Ramblers India team.

Question 11

Which payment methods do you accept?

Accepted Answer

We are partnered with Razorpay which offer multiple payment options to make booking convenient:
✅ Credit cards
✅ Net banking
✅ Wallets
 Please note: these methods may include a convenience fee charged by the payment gateway.

To avoid convenience fees, we recommend using UPI or NEFT to our current account by selecting Manual Payment during checkout.

Question 12

What is Ramblers Rewards

Accepted Answer

Introducing Ramblers Rewards 
Your loyalty deserves more than memories — now it earns you perks too!
How it works:   
Earn Points
1 point for every ₹1 spent on trek tickets
2000 points for setting up your account

▪️ Redeem Easily
1000+ points can be converted into a coupon code under My Rewards
Apply the code instantly at checkout for your next trek
▪️ Get Started
Create your account at ramblersindia.com/loyalty
Use the same email you book treks with

Question 13

What is your refund policy?

Accepted Answer

Every Ramblers India event has its own refund terms, which are listed individually on the event page.
For general rules, please refer to our website’s Payment & Refunds Policy page — it outlines the standard guidelines applicable across events.
Always check the specific event listing for the exact refund conditions before booking.

Question 14

Do you organize private group treks?

Accepted Answer

Yes! We organize private group treks for a minimum of 8 participants — perfect for family getaways or friends’ reunions.

What you get:
Customized itineraries tailored to your group’s goals (relaxation, adventure, or celebration)
Curated activities designed to maximize bonding and enjoyment
Full logistical support so you can focus on the experience while we manage the details

Question 15

Can I bring my pet on your hikes?

Accepted Answer

Yes! We welcome pets only on private customized treks. If you have a sizeable group, we can design a trek that includes your furry friend.

Question 16

Where We Operate ?

Accepted Answer

Ramblers India conducts outdoor events across India, with a strong base in Maharashtra (Mumbai & Pune) and seasonal treks in the Himalayas and other states.
Each event is thoughtfully curated to offer:
Adventure — treks, climbs, trails
Relaxation — camping, nature breaks
Local exploration — authentic culture, food, and experiences
Our mission is to ensure every participant enjoys an enriching and inspiring journey wherever we go.

Frequently Asked Questions